Return Exchange

If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order within India, provided that certain conditions are met:

Your items must be unworn, undamaged, in re-sellable condition (i.e., no creases or wear on soles), and in their original packaging.
Your return request must be submitted within 7 days of receiving your original order.
We reserve the right to refuse returns that do not meet these criteria. Please note that we cannot accept returns or exchanges placed online at any of our store locations, and in-store purchases cannot be returned via our online portal. Socks that have been tried on or shoe care items that have been opened are not eligible to be returned for an exchange, refund, or store credit. Our company assumes no liability for any products returned to us that were not originally purchased from Bennetic International, the owner of bennetic.com.

All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box, as this is considered part of the product. Shoes that are returned without a box, in a damaged box, or with marked soles will not be accepted.

You can exchange a product once. In the case of returning a product that you do not like, we will refund you the amount, deducting 300/- Rs per pair as the shipment cost for the same.

Timing:

Once our warehouse has received your return, please allow a maximum of 7 business days to process the refund.