B E N N E T I C

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FREE SHIPPING ON PREPAID ORDERS & COD OPTION AVAILABLE ACROSS INDIA

FAQs

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FAQs

Bennetic offers a premium collection of handcrafted footwear designed for style, durability, and comfort:

  • Chelsea Boots (Romeo Series) – Sleek, slip-on design with high-end full-grain leather.
  • Lace-Up Boots (Wanderer & Accord Series) – Rugged yet refined, built for durability and sophistication.
  • Chukka Boots (Adler Series) – Versatile mid-ankle boots crafted from premium suede and leather.
  • Sneakers (Jirome Series) – Minimalist low-top leather sneakers available in Triple White, Grey, Rugged Brown, and Onyx, offering timeless style and everyday comfort.

Each pair is crafted using the finest materials, ensuring timeless elegance and superior comfort.

To find the perfect Bennetic shoe size, follow these steps:

  1. Measure Your Feet – Place your foot on a flat surface with your heel against a wall. Measure from the heel to the longest toe.
  2. Refer to Our Size Chart – Check the size guide on our website to match your foot measurement with the right size.
  3. Consider Fit & Style – Different styles may have slight variations in fit. For a snug fit, choose true to size; for a roomier fit, consider sizing up.
  4. Reach Out for Assistance – If unsure, contact our support team for personalized guidance.

Bennetic shoes are designed for comfort, so choosing the right size ensures the best fit and experience.

Bennetic accepts a variety of secure payment methods for a smooth shopping experience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, RuPay)
  • UPI (Google Pay, PhonePe, Paytm, and more)
  • Net Banking from major banks
  • Wallet Payments
  • Cash on Delivery

All transactions are securely processed to ensure your payment details remain safe.

Bennetic aims to deliver your order as quickly as possible. Estimated delivery times are:

  • Metro Cities: 3-5 business days
  • Other Cities & Towns: 5-7 business days
  • Remote Areas: 7-10 business days

Once your order is shipped, you will receive a tracking link to monitor its progress. Delivery times may vary based on location, courier service, and unforeseen delays.

Yes, Bennetic footwear is crafted from genuine, high-quality materials to ensure durability, comfort, and style. We use:

  • LWG-certified full-grain and suede leather for premium quality and sustainability
  • Ergonomic shoe construction for long-lasting wear and enhanced comfort
  • Handmade rubber and slip-resistant outsoles for superior traction and stability
  • Soft cushioned insoles and breathable linings for all-day ease

Every pair is meticulously handcrafted to reflect timeless craftsmanship and authenticity.

At Bennetic, we do not offer year-round discounts or promotional gimmicks. Unlike brands that inflate prices only to offer discounts later, we believe in transparent and fair pricing. Our footwear is genuinely priced to reflect its superior quality, ensuring every customer receives the same honest value without misleading offers.

Proper care extends the life of your Bennetic shoes. Follow these tips for maintenance:

  • Leather Shoes: Clean with a soft cloth and use a leather conditioner to maintain suppleness. Store in a cool, dry place and use shoe trees to retain shape.
  • Suede Shoes: Brush gently with a suede brush to remove dirt and revive texture. Use a suede protector spray to prevent stains and moisture damage.
  • General Care: Avoid prolonged exposure to water and direct sunlight. Rotate your shoes to prevent excessive wear, and store them in a dust bag when not in use.

For more detailed care instructions, visit our shoe care section on the website.

Yes, Bennetic offers international shipping for overseas buyers. If you would like to purchase our products, please contact us via email at support@bennetic.com or reach out to us on WhatsApp at +91-8527976022 for assistance with your order.

You can reach Bennetic customer support through the following channels:

  • Email: support@bennetic.com
  • Phone/WhatsApp: +91-8527976022

Our team is available to assist you with any queries regarding orders, products, or general inquiries.

Currently, Bennetic does not offer customization services. Our collection is meticulously designed to provide the perfect blend of style, comfort, and quality. However, we are always looking to expand our offerings—stay connected for any future updates!

While we strive to ensure timely delivery, unforeseen circumstances may sometimes cause delays. If your order is delayed, please check your tracking details or contact our customer support at support@bennetic.com or +91-8527976022 for assistance. We’ll do our best to resolve any issues promptly.

Yes, you can cancel or modify your order before it has been shipped. To request a cancellation or modification please contact our customer support at support@bennetic.com or +91-8527976022 as soon as possible. Once the order is shipped, cancellations/modification will not be possible.

Yes, Bennetic footwear is warranted for 3 months from the date of purchase against manufacturing defects. However, the warranty does not cover damage resulting from misuse, abuse, negligence, water/liquid exposure, accidents, intended abuse, shipping damage, normal wear and tear, transportation damage, maintenance-related issues, or previously displayed items (e.g., floor samples).

If you believe your product has a manufacturing defect, please contact us at support@bennetic.com or +91-8527976022, and we will assist you accordingly.

Yes, all Bennetic shoes are proudly made in India. We are committed to high-quality craftsmanship, using premium materials and ethical production practices to create durable and stylish footwear. Each pair is meticulously handcrafted by skilled artisans to ensure excellence in every detail.

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